What I want to let you know as my customer is that my goal is to only sell products that are good for your low carb lifestyle AND are truthful in their labeling. This article is to let you know that label inaccuracies happen for a few of reasons:

• Carb counts can vary by batch produced
• Carb counts can vary due to moisture content in the product (and moisture content changes over the life of the product)
• Carb counts can vary between the time the product is produced and when you consume it
• Carb counts can vary do to how the product is shipped (by air, through high elevations, etc.)
• Carb count testing is not an exact science
• Some vendors may be lying or cheating about their labels

Although I believe that most of the manufacturers of the products I sell are extremely reputable, the last point is the problem that worries me the most. I am actively trying to determine which products we sell are inaccurate due to dishonest manufacturers vs which products' carb counts are off due to normal circumstances. If information comes out in the media or elsewhere about a possible inaccurate carb count, it is important for all of us to not think that we are being intentionally deceived by every manufacturer.

If and when we find a possible inaccurate product carb count, it will be immediately investigated and if necessary, taken off our site and out of our stores. Then we will work together to determine if and why there is a possible error.

In general, if you are enjoying a low carb product and you are still losing weight or not seeing changes in your blood sugar levels, you are OK to still eat that product.

The History of CarbSmart
I stared CarbSmart as an online store in May of 1999 after I lost 50 pounds on the Atkins' plan. As an online strategist for Gateway Computers, I was familiar with online marketing and was surprised to see that there was very little information and products available on the Internet. I found 150 good low carb products, built the first web site and opened for business. I received 3 orders that first day. CarbSmart has continued to grow and I added over 1,000 more products and other features to the Web site such as recipes and an online magazine (currently over 400 articles and stories).

We even built our first two physical stores in 2003 and are currently developing a franchise plan that will put CarbSmart stores all across the US. Over these last five years my goal has been to not just sell low carb and sugar free products but to be a leading information source and advocate for responsible low carbing and truth in advertising, labeling, and packaging. As some new information comes out about low carb and low carb product claims, I want my customers, readers, and friends to know about it first so you can make educated decisions in the marketplace. I also want you to know how we will change our product mix and/or marketing as these changes occur.

The FDA and Low Carb and Net Carbs Definitions
Did you know there is no FDA (Food and Drug Administration) definition of "Low Carb"? The term Low Carb and Low Carbohydrate Diet was developed by Dr. Atkins to describe his reduced carbohydrate eating plan for losing weight and reducing the effects of diseases like diabetes. Over the years, the terms have been used in diet books, recipe books and food product labels. Manufacturers with product servings of 0 to 20 grams are calling their products "low carb", "xx% lower in carbs than other brands" or similar. In general, this practice is meant to tell the consumer that the product is good for them because it is lower in carbs than other regular versions of the product. In fact, almost every product we sell at CarbSmart has these claims.

Dr. Atkins also created the concept of "Net Carbs". The original concept of net carbs was developed because when Dr. Atkins' New Diet Revolution became popular again in the 90's, the biggest complaint from dieters was constipation due to a lesser use of vegetables, fruits, and other dietary fibers. Dr. Atkins considered these claims and determined that since the body needs dietary fiber and dietary fiber is a component of Total Carbohydrates, that the dieter could subtract out dietary fiber from their daily carb count in the following way:

Total Carbohydrates – Dietary Fiber = Net Carb Count

Total Carbohydrates – Dietary Fiber – Glycerine – Sugar Alcohols = Net Carb Count

• Changing from "Net Impact Carbs = 1 grams per serving."

• to "Net Impact Carbs as listed by the manufacturer on their package = 1 gram per serving."

CarbSmart will suggest that if you decide to purchase any product with a Net Carb claim, please keep careful track of your carbs consumed for that day and determine if eating that product had any effect on your blood sugar or weight loss.

But why is there so much controversy about low carb product carb counts? Part of the answer relies on how food products are tested for their nutritional information which is printed on the label.

The FDA's Definition of How the Total Carbohydrate Count
is Calculated and How it affects the Carb Count on Food Labels:

The following definition comes from the FDA Web site:

How is "total carbohydrate" calculated? "Total carbohydrate" is calculated by subtracting the weight of crude protein, total fat, moisture, and ash from the total weight ("wet weight") of the sample of food. 21 CFR 101.9(c)(6)

• Differences in lab testing equipment
• The moisture content of a product can change depending on altitude of the testing lab
• How the product was sent to the lab (ground shipment vs air shipment)
• Did the labs do their tests on different days
• And many other factors

The most important factor why carb counts can differ is due to the fact that the inherent nature of food products is that they are organic and nutritional values can be different from batch to batch. For instance, products made with almond flour can vary in its nutrition count depending on when the crop was harvested or if the ingredients came from different producers in different parts of the country.

So after getting 3 independent lab results, its up to the manufacturer to choose the carb count to list on their label. Some will take the lowest value presented and some will average the three test. It is then the manufacturers' hope that the carb count for all the batches that they produce, will be close to the carb count they list on the label.

Where Do We Go From Here?
Even though I sell over 1,200 low carb and sugar free products, I am the first person to tell you that you do not have to buy a thing from CarbSmart to be a good low carber. Almost everything we sell is a comfort food. If you are able to lose weight, maintain your weight or improve your health by following low carb principles of eating beef, pork, fish, eggs, cheese, vegetable, fruits, etc., I will be the first one to congratulate you. BUT, if you want to add some of the foods you have been missing from your low carb lifestyle like bread, chocolate, pasta, or pancakes, than I am here for you with low carb versions of these products. I can't guarantee that you will like the taste of everything we sell, but I will guarantee you I will:

• Provide a wide selection of products for you to choose from
• Check out every vendor to see if their products taste good and if they seem reputable
• Try to the best of my abilities to make sure that nutritional claims on the labels are accurate
• Provide timely information about your chosen lifestyle which will be found in our online CarbSmart Magazine
• Try to provide you the best customer service before and after your purchase
• Fix any issue you have with your purchases as long as you give us a chance to hear your issues by calling Customer Service toll free at 877.279.7091 x201 or emailing customerservice@carbsmart.com. It's always best to call us to see if we made an honest mistake we can fix before you tell all your friends that we gave you bad service.

For those of you who know me personally and those of you learning about me, the Low Carb Lifestyle is my life and my passion. I don't just sell low carb products to make a buck. We are all in this together so that we all reap the benefits of our chosen lifestyle — weight loss and maintenance, a healthier body, and a longer life.

If you have any question about carb counts, this article, or anything else, please send me email at comments@carbsmart.com. I try to answer every email I receive and if there is a common theme in a series of emails, I will answer it online.